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  • Home
    • About
    • Our Team
    • Board of Directors
  • Workshops
    • Book a Workshop
    • Applied Suicide Intervention Skills Training (ASIST)
    • Mental Health First Aid
    • Introduction to Mental Health
  • Programs
    • Men’s Mental Health
    • Tough Enough To Talk About It
    • Community Helpers
      • What Is Community Helpers
      • Modules
      • Workshops
    • Connect
    • Youth Mental Health
  • Support Groups
    • Men’s Support Group
    • Men’s Shed
    • Skills For Safer Living
    • Suicide Loss Support Group
  • Resources
    • Find Help and Resources
      • 24 Hour Resources
      • Mental Health & Addiction Services
      • Indigenous Organizations & Support
      • 2SLGBTQIA+ Support
      • Housing & Shelters
      • Community Organizations & Support
      • Abuse Violence & Crime
    • Youth Safety Plan
    • Basic Safety Plan
  • News & Events
    • 16th Annual Chair Extraordinaire
    • Monthly Events Calendar
    • Community Events Calendar
    • Darkness To Light Walk
    • Charity Golf Tournament
    • Annual Reports
  • Contact

Community and Participant Satisfaction Survey

What programs or services have you accessed through RCSP?(Required)
Select all that apply

Facility Information and Accessibility

The location was convenient for me.
I found the facility welcoming, non-discriminating, and comfortable.
I found the facility and program space clean and well maintained.
I felt safe in the facility at all times.

Program and Agency Staff

Staff returned my calls within a reasonable time.
I was treated with respect by program staff.
I found staff knowledgeable and competent/qualified.
I think the services provded here are of high quality.
Staff understood and responded to my needs and concerns.
Staff helped me identify where to get support after I finshed programming or workshops.
Staff informed me about services and support available in the community.
Staff provided me with information on whom to contact if I or a family member were in crisis.

Communication and Choice

I understood that my participation in programming was my choice.
I was informed that my personal information was confidential.
My individual needs, preferences, and values were respected during programming.
I received enough information about the programs and services available to me through RCSP.
Information and programming offered at RCSP was easy to find.
If I had serious concerns, I would know how to make a formal complaint to this organization.
I was provided with support when contacting RCSP while in crisis.
I was referred to other services when needed or when RCSP was not a good fit for me.

Programming Outcomes

RCSP programming helped me feel that there is nothing shameful about having concerns with mental health.
As a result of RCSP programming, I feel more ready to participate in work, school, or other activities.
The services I recived have helped me deal more effectively with life's challenges.
I would recommend this agency to a friend or family member.
I liked the services that I recieved through RCSP.

Additional Information

Acknowledgement(Required)
All information provided through this survey will be kept confidential and any personal or identifying information provided will be redacted when the final satisfaction survey is created.
All information collected is subject to PIPA legislation and will only be accessible to authorized staff members on an as needed basis.
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To promote mental well-being, raise awareness, eliminate stigma, and educate to reduce suicide, suicidal behaviors and their impacts.

Careers

Grande Prairie Office

Nordic Court, 10014 99 St,
Grande Prairie, AB
T8V 3N4

Tel: 780-539-6680

Email: info@sp-rc.ca

Grimshaw Office

5005 – 53 Avenue
Grimshaw, AB
T0H 1W0

Tel: 825-238-0038

Email: northpeace@sp-rc.ca

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